Terms of Service

1. Introduction & Acceptance of Terms

Welcome to GHL Mastery VIP, a coaching and educational program owned and operated by RhinoMouse Marketing Inc. (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “client,” or “member”) and RhinoMouse Marketing Inc. governing your access to and use of our website at ghlmasteryvip.com, our programs, digital products, snapshots, templates, coaching services, community platforms, and all related assets (collectively, the “Services”).

BY ACCESSING OR PURCHASING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Continued use of our Services following notice of any changes constitutes your acceptance of the revised Terms. The most current version will always be posted at ghlmasteryvip.com.

2. Company Information

• Legal Entity: RhinoMouse Marketing Inc.
• Brand Name: GHL Mastery VIP
• Website: https://ghlmasteryvip.com
• Contact Email: support@joinghlmastery.com

3. Description of Services

GHL Mastery VIP is a coaching, training, and community program designed to help HighLevel (GoHighLevel) platform users build, grow, and scale their businesses. Our Services may include, but are not limited to:

• Educational video training, tutorials, and documentation
• Live and recorded coaching sessions and webinars
• GoHighLevel snapshots, templates, and automation workflows
• Private community access (e.g., Skool, Slack, or similar platforms)
• One-on-one or group coaching calls
• Access to a digital asset vault containing proprietary tools and resources
• AI training resources, workflow documentation, and reference materials

We are a coaching and consulting company, not a “done-for-you” agency. The execution and implementation of all strategies, workflows, and systems taught in our programs are solely your responsibility. We provide education, guidance, and tools; results depend entirely on your own action and effort.

4. Eligibility & Account Responsibility

To access our Services, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction
• Have the legal capacity to enter into a binding contract
• Not be barred from receiving services under applicable law
• Provide accurate, complete, and current registration and billing information

You are solely responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@joinghlmastery.com if you suspect any unauthorized access to your account. We are not liable for any loss resulting from unauthorized account access.

Accounts are non-transferable. You may not share, sell, or otherwise transfer access to your account or any portion of the Services to any third party.

5. Purchases, Payment & Billing

5.1 Payment Terms

All fees for our Services are due and payable in advance at the time of purchase unless otherwise specified. By providing your payment information, you authorize us to charge the applicable fees to your designated payment method.

For subscription-based programs, your subscription will automatically renew at the end of each billing period (monthly or annually, as selected) unless you cancel prior to the renewal date. You are responsible for all taxes, duties, and similar charges applicable to your purchase.

5.2 Price Changes

We reserve the right to modify our pricing at any time. For subscription members, we will provide at least thirty (30) days’ notice prior to any price increase taking effect. Continued use of the Services after the price change takes effect constitutes your agreement to the new pricing.

5.3 Failed Payments

If a payment fails or is declined, we reserve the right to suspend or terminate your access to the Services until payment is successfully processed. We may attempt to re-process a failed payment and may charge any applicable fees or interest as permitted by law.

6. Refund Policy

Due to the immediate and irrevocable nature of our digital deliverables, WE MAINTAIN A STRICT NO-REFUND POLICY on all purchases. This applies to:

• GoHighLevel snapshots and automation templates
• Digital training materials, videos, and documentation
• Access credentials to member portals, vaults, or communities
• Coaching call recordings or session access
• Any other digital product or content delivered upon purchase

Because access to our materials is granted immediately upon payment, and because the knowledge, files, and templates cannot be “un-downloaded” or revoked, we are unable to issue refunds once access has been provided.

Exceptions will only be considered in the following limited circumstances:

• Duplicate charges caused by a verified technical error on our part
• Documented billing error resulting in an incorrect charge amount

To request a refund exception, you must contact support@joinghlmastery.com within seven (7) days of the transaction date with full details. All exception requests are reviewed at our sole discretion. For full billing and cancellation details, please refer to our Billing & Refund Policy.

SUBSCRIPTION CANCELLATIONS: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period; you will retain access through the end of the paid period. No partial refunds are issued for unused portions of a subscription period.

7. Earnings & Results Disclaimer

WE MAKE NO GUARANTEES OF INCOME, REVENUE, PROFIT, OR ANY OTHER SPECIFIC RESULTS from participation in our programs, use of our materials, or implementation of our strategies. GHL Mastery VIP is an educational program; your results are entirely your own.

You expressly acknowledge and agree that:

• Individual results will vary significantly based on effort, experience, skill level, market conditions, and many other factors outside our control
• Any income figures, testimonials, or case studies presented are examples of what some members have achieved and are not a guarantee or prediction of your future earnings
• Success in business requires consistent effort, learning, adaptation, and an understanding of sales, marketing, and operations
• We are not responsible for any financial decisions you make based on information provided in our programs
• Past results of any member do not guarantee or imply your future results

Nothing in our programs constitutes financial, legal, accounting, or investment advice. You should consult qualified professionals for advice specific to your situation.

8. Intellectual Property

8.1 Our Ownership

All content, materials, snapshots, templates, workflows, training videos, documentation, software, trademarks, logos, and other assets provided through our Services are the exclusive intellectual property of RhinoMouse Marketing Inc. or our licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

8.2 License Granted to You

Upon purchase of a program or product, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the provided assets solely for your own internal business operations. Specifically:

• You MAY use our snapshots, templates, and workflows to service your own clients
• You MAY reference and adapt our training materials for your personal learning and implementation
• You MAY NOT resell, redistribute, sublicense, or make available our original snapshots, templates, documentation, or training content as standalone products or services
• You MAY NOT claim authorship or ownership of our original assets
• You MAY NOT reproduce, republish, or publicly share our proprietary training content without prior written consent
• You MAY NOT use our materials to build competing courses, coaching programs, or educational products

8.3 Termination of License

This license terminates immediately upon: (a) cancellation or non-renewal of your membership; (b) termination of your account by us for any reason; or (c) your breach of these Terms. Upon termination, you must cease all use of our proprietary materials and destroy any copies in your possession.

9. Acceptable Use & User Conduct

By accessing our Services, you agree not to:

• Violate any applicable local, national, or international laws or regulations
• Share your account credentials or access with any third party
• Scrape, copy, reverse engineer, or reproduce any portion of our platform or content
• Post, transmit, or share defamatory, offensive, harassing, or illegal content in our community spaces
• Engage in spam, unsolicited promotions, or any form of solicitation within our community
• Impersonate any person, entity, or affiliate of GHL Mastery
• Interfere with or disrupt the integrity or performance of our Services or platform
• Attempt to gain unauthorized access to any portion of our systems or the accounts of other members
• Use our Services for any fraudulent or unlawful purpose

We reserve the right to remove any content and/or suspend or permanently terminate your account without notice or refund for any violation of these conduct standards, at our sole discretion.

10. Community & Platform Guidelines

Access to our private community (whether hosted on Skool, Slack, Facebook, Circle, or any other platform) is a privilege, not a right. Members are expected to maintain a respectful, professional, and collaborative environment at all times.

We reserve the right to moderate, edit, or remove any content posted in our community and to revoke community access for any member who violates our community standards, without notice or refund. Community access may be removed independently of your program membership.

Third-party platforms hosting our community have their own terms of service, which you are also required to follow.

11. Third-Party Services & Platforms

Our Services may reference, integrate with, or recommend third-party platforms, tools, and services, including but not limited to GoHighLevel (HighLevel), Stripe, email platforms, and others. We are not affiliated with, endorsed by, or responsible for any third-party platform unless expressly stated.

Your use of any third-party platform is subject to that platform’s own terms of service and privacy policy. We make no representations or warranties about the reliability, accuracy, or availability of any third-party services. Any issues with third-party platforms must be resolved directly with those providers.

We are not liable for any loss, damage, or interruption caused by your use of or reliance on third-party services in connection with our programs.

12. Disclaimers of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RHINOMOUSE MARKETING INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will meet your specific requirements or expectations
• Warranties that the Services will be uninterrupted, timely, secure, or error-free
• Warranties as to the accuracy, reliability, or completeness of any content, information, or materials provided

No advice or information, whether oral or written, obtained from us or through our Services shall create any warranty not expressly stated in these Terms.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RHINOMOUSE MARKETING INC., ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your reliance on any information or strategies provided through our Services
• Damages resulting from unauthorized access to or alteration of your data
• Damages arising from any third-party conduct or content

Our total cumulative liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless RhinoMouse Marketing Inc. and its owners, officers, employees, contractors, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your access to or use of the Services
• Your violation of these Terms
• Your violation of any applicable law or the rights of any third party
• Any content you submit, post, or transmit through our Services or community platforms
• Your implementation or misuse of any strategies, snapshots, or templates provided

15. Privacy & Data

Your privacy is important to us. By using our Services, you acknowledge and consent to the collection and use of your information as described in our Privacy Policy, which is incorporated into these Terms by reference and available at ghlmasteryvip.com/privacy-policy.

We collect personal information necessary to deliver our Services, process payments, and communicate with you. We do not sell your personal data to third parties. We implement commercially reasonable measures to protect your information, though no method of transmission over the internet is completely secure.

16. Term & Termination

These Terms are effective as of the date you first access or purchase our Services and remain in full force until terminated.

We reserve the right to suspend or terminate your access to the Services, with or without notice, at our sole discretion for any reason, including but not limited to your breach of these Terms, non-payment of fees, or conduct we deem harmful to the Company or our community.

Upon termination: (a) your right to access the Services immediately ceases; (b) all licenses granted hereunder are revoked; (c) any outstanding payment obligations survive termination. Sections 7 (Earnings Disclaimer), 8 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 17 (Governing Law), and 18 (Dispute Resolution) shall survive termination of these Terms.

17. Governing Law

These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts located in Alberta, Canada for the resolution of any disputes not subject to arbitration.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating any formal dispute process, you agree to first contact us at support@joinghlmastery.com and attempt to resolve the dispute informally. We will make reasonable efforts to address your concern within thirty (30) days of receiving written notice.

18.2 Binding Arbitration

If a dispute cannot be resolved informally, any and all claims or disputes arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered in accordance with the applicable rules of a recognized Canadian arbitration body. The arbitration shall take place in Alberta, Canada, and shall be conducted in the English language.

18.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government action, internet or platform outages, power failures, or other events of force majeure.

20. Miscellaneous

20.1 Entire Agreement

These Terms, together with our Privacy Policy and Billing & Refund Policy, constitute the entire agreement between you and RhinoMouse Marketing Inc. with respect to the Services and supersede all prior or contemporaneous agreements, representations, and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if made in writing and signed by an authorized representative of RhinoMouse Marketing Inc.

20.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms, including in connection with a merger, acquisition, or sale of assets.

20.5 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employer-employee, franchise, or agency relationship between you and RhinoMouse Marketing Inc. You are an independent individual or business engaging our Services on an arm’s-length basis.

20.6 Electronic Communications

By using our Services, you consent to receiving electronic communications from us, including notices, agreements, and other information. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

21. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us at: